Job Location: Bangalore
Years of Experience required: 3+ years
Role Overview
We are seeking an experienced Business Development Representative to drive growth of IT Support, Data Center Operations, Customer Support, and Data & AI services within Microsoft Product Groups.
This role focuses on identifying opportunities, engaging engineering and operations stakeholders across Microsoft, building a strong pipeline, and closing high-value services engagements that align with Microsoft’s product and platform priorities.
Key Responsibilities
- Build and expand strategic relationships with engineering, product, support, and operations teams within Microsoft (including Azure, Experience and Devices, CSS, Dynamics, and internal platforms).
- Drive the end-to-end sales cycle: opportunity identification, stakeholder mapping, solution positioning, RFP/RFQ response, negotiation, and deal closure.
- Position and sell:
- IT Support & Managed Services
- Data Center Operations & Infrastructure Support
- Customer/Technical Support Services
- Data Engineering, Analytics, and AI/ML solutions
- Develop and execute account strategies aligned with Microsoft product roadmaps and service needs.
- Partner with internal delivery, solutioning, and AI/data teams to create tailored, high-impact service offerings.
- Identify opportunities within vendor consolidation, cost optimization, automation, and AI-driven support transformation initiatives.
- Navigate Microsoft’s vendor ecosystem, procurement processes, and compliance requirements.
- Maintain strong pipeline hygiene, forecasting accuracy, and CRM discipline.
- Achieve quarterly and annual revenue targets while ensuring sustainable margins.
- Build long-term relationships to become a trusted services partner across Microsoft product teams.
Qualifications & Experience
- Bachelor’s degree in Business, Engineering, or related field (MBA preferred).
- 5+ years of enterprise sales/business development experience in:
- IT services / managed services
- Data center operations
- Customer/technical support services
- Data & AI services
- Proven experience selling into Microsoft or similar large enterprise technology organizations.
- Strong understanding of:
- Microsoft product ecosystem (Azure, M365, Dynamics)
- Enterprise IT support and service delivery models
- Data & AI service opportunities (data engineering, GenAI, automation)
- Experience navigating large-scale procurement frameworks and preferred vendor programs.
- Established network within Microsoft engineering, operations, or sourcing teams is highly desirable.
- Demonstrated success in closing multi-million-dollar services deals.
- Strong collaboration experience across technical, legal, and operations teams.
Key Skills
- Strategic account planning within large enterprise environments
- Complex services deal structuring & negotiation
- IT services, support operations, and data/AI solution selling
- Executive stakeholder engagement
- Financial modeling, pricing, and forecasting
- Understanding of AI-led transformation in support and operations
What We Offer
- Competitive compensation (base + performance incentives)
- Opportunity to grow business with Microsoft product groups
- Exposure to cutting-edge AI, cloud, and support transformation programs
- Fast-paced, high-growth, global work environment
- Strong career growth and leadership opportunities
