Job Title: Cloud Infrastructure Engineer
Job Description:
We are seeking a skilled Compute and Operations Buildout Infrastructure Engineer with around 5 years of experience in enterprise compute infrastructure, cloud-scale data center operations, server hardware lifecycle, and production support. This role focuses on supporting large-scale infrastructure buildouts, compute node onboarding, hardware validation, firmware lifecycle management, incident response, and operational support for Azure and private cloud environments.
Responsibilities:
- Infrastructure Deployment & Support : Deploy server and network infrastructure equipment at cloud scale in collaboration with data center , software teams and platform engineering teams
- Hardware Operations & Server Lifecycle Management : Engineering guidance for Hardware Troubleshooting and Lifecycle support for Dell PowerEdge and co-ordinate with OEM Vendors
- Firmware, BIOS, Driver and Patch Management : Hypervisor, Firmware and Node upgrades as managed services to support Infrastructure Patching
- Day2 Operations & Live-site support : Triage hardware, compute, capacity, deployment, and platform health issues.
- Network and Rack-Level Coordination : Coordinate compute deployment dependencies with network teams during rack turn-up and infrastructure validation
- Incident Management and Operational Governance : Use incident management tools such as IcM or equivalent systems to track ownership, status, mitigation, and closure
- Documentation and Knowledge Management : Create and maintain technical documentation, SOPs, TSGs, runbooks, checklists, and operational handoff documents.
- Automation and Continuous Improvement : Create scripts for validation, patching checks, health checks, inventory collection, and operational reporting.
Qualifications:
Education:
- Bachelor’s or Master’s Degree in Computer Science, Information Technology, or a related field.
- Equivalent hands-on infrastructure, data center, or cloud operations experience may also be considered.
Technical Experience:
- Around 5 years of experience in compute infrastructure, data center operations, systems administration, cloud operations, or infrastructure buildout.
- Assist in server rack bring-up, hardware validation, host discovery, power-on validation, and compute node readiness checks
- Experience using Azure DevOps, pipelines, work item tracking, release planning, or infrastructure rollout processes
- Hands-on experience troubleshooting real-world compute hardware issues across Dell PowerEdge platform in large-scale cloud or data center environments.
- Execute firmware, BIOS, driver, RAID, and BMC update activities across compute nodes
- Support LSI and CRI handling by gathering logs, validating impact, coordinating mitigation, and documenting recovery steps
- Validate server-side NIC status, cabling, link state, SFP compatibility, and port connectivity
Specialized Skills:
- Experience with : Azure infrastructure fundamentals, VM lifecycle management, Linux server administration, Server hardware health checks,
- Certifications : Dell administration certificate, Microsoft Azure fundamentals, ITIL Foundation, Linux Foundation or Red Hat Certification
Soft Skills:
- Strong analytical and troubleshooting ability with organizational skills to focus on meeting deadlines and achieving project goals
- Ability to collaborate effectively with cross-functional teams
